Privacy Policy
Who we are
What data do we collect?
D3Clarity collects the following data when you browse our website. This information is used to improve our website and monitor website statistics.
- Personal identification information (Name, email address, phone number, etc.)
- IP address and location data
- Information about your activities on our website
- Internet browser and device type
- Other personal data that you actively provide in correspondence and by telephone or for example by filling in a form on this website in connection with, for example, an application or participation in an event. Our website and / or service does not intend to collect special categories of personal data. This being personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. Therefore, we advise you NOT to share these types of data with us.
- Personal identification information (Name, email address, phone number, etc.)
Furthermore, we do not intend to collect data about website visitors who are younger than 18 years unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 18. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via privacy@d3clarity.com and we will delete this information.
How do we collect your data?
Business contact information
We may receive professional contact details of employees and other individuals associated with our customers, partners and vendors, such as first and last name, email address, phone number, title and department, and other personal data relevant to the business relationship.
Account information
When you register for our Services, we collect your first and last name, username, password and email address.
Communication with D3Clarity
When you contact us via a contact form, via email, via chat or by any other means, you may provide us with your name, email address, phone number, mailing address, company, title or role and the contents and nature of your correspondence with us.
In-Platform communication
If you have a registered account, you can also send messages through, and post comments on, our Platforms. When you do so, we collect the Personal Information you choose to provide us, such as your contact details, any images you choose to upload and the contents and nature of your message.
Notifications and marketing messages
When you sign up to receive notifications or marketing from us, you may provide us with your name, email address, company and title/role, depending on the sign-up form that you use (e.g., for product updates, community announcements, newsletters, etc).
Personal Information we collect from other sources
We may also receive Information about you from other third parties whom you have authorized to share your Information or who collect your Information in connection with co-branded offerings.
How will we use your data?
D3Clarity processes your personal data mainly to provide you with our services and to improve your experience as a client. In general, we use your person data for the following purposes.
Services
We use personal data to provide, maintain and improve our Services and to provide and deliver our services to you, including processing transactions.
Communicating with you
We use your contact details to contact you for administrative purposes (e.g., to send you confirmations, invoices, technical notices, updates and security alerts, to provide customer services and information that you request or to respond to comments and questions) or to follow up with you if you have indicated an interest in our Services or business.
Marketing and interest-based advertising
We will send you updates about our Services, offers, promotions and events offered by D3Clarity, and provide you information about topics or content that we think will be of interest to you with your prior consent. Additionally, we may use cookies and similar technologies to serve interest-based online ads. Please view “How do we use cookies?” below for more information.
Analytics, benchmarking and product development
We use personal data, such as your interactions with our Services (including personal data collected via automated means), to perform benchmarking, to monitor and analyze usage of our Services, and to improve and enhance them.
Legal
We may use your personal data to enforce this Policy and our Terms of Service, to defend our legal rights and to comply with our legal obligations and internal policies.
Data sharing
D3Clarity does not sell, license or share data that individually identifies our customers with others outside of D3Clarity without your consent.
We may share information with our vendors and partners for business purposes and when necessary for them to perform work on our behalf.
Data will only be provided to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Upon request we shall cooperate with the supervisory authority in the performance of its tasks.
Data processing
D3Clarity does not make decisions based on automated processing on matters that can have legal consequences for people. Decisions based on automated processes are decisions that are taken by computer programs or systems, without involving a person (for example, an employee).
These decisions might influence what is shown on the website and is based on your internet behavior.
10DLC Messaging
We may use 10DLC (10-Digit Long Code) messaging services to communicate with our users for various purposes, including but not limited to:
- Providing transactional updates related to your account and services.
- Sending important service-related notifications and alerts.
- Delivering promotional or marketing messages, offers, and updates.
When using 10DLC messaging, we may collect and process your mobile phone number for the purpose of sending you messages. We may also collect and store information related to your interaction with these messages, such as message delivery and response rates.
By providing your mobile phone number and interacting with our 10DLC messages, you consent to our use of 10DLC messaging services as described in this privacy policy. Please note that standard message and data rates may apply, and you can opt out of receiving 10DLC messages at any time by following the instructions provided in the message.
What are your data protection rights?
Rights to your information
You have multiple rights, these rights include access, correction, erasure, restriction of use, objection and data portability. Please note that for each of the rights we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case. Please note the rights underneath and how we handle them.
Right to access
You have the right to know if we have any data regarding you, and if we do, to access it and know how we process your data.
Right to correction
In addition to the access to your data, you have the right to the data being corrected if it may be inaccurate or incomplete.
Right to erasure
You have the right to request your data being erased when you think one of the following is true:
- Where you believe your data is no longer necessary for our purposes
- When we are processing your data based on our legitimate interest and you object to such processing
- When you no longer wish us to use your data to send you marketing
- Where you believe your personal data is unlawfully being processed
Right to restriction of processing to storage only
You have the right to request restriction of processing when one of the following is applicable:
- You think your data is not correct. Processing will be restricted until we have been able to verify the accuracy of the data.
- We wish to erase the personal data as the processing we are doing is unlawful, but you want us to simply restrict the use of that data.
- You think we no longer need your personal data for processing, but it is required for the exercise or defense of legal claims.
- If you have objected to our processing and the legitimate ground is being assessed for us to retain your personal data.
- If the processing of your data is indeed being restricted your data will only be processed when it is needed for the exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.
Right to objection
You have the right to object to our processing of your data, and we will take it into consideration. Please provide us with your reasons so we can assess if we have overriding interest or need it to process it in relation to legal claims.
Right to data portability
You have the right to request your data be transferred to another party in a structured, commonly used and machine-readable format. This is applicable to any data which we process data based on a contract, where you provided consent or where processing is being automated. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Right to opt-out
You have the right to opt-out of receiving marketing communications at any time by selecting the “unsubscribe” link at the end of all our marketing and promotional update communications to you.
CCPA Privacy Statement
This California Consumer Privacy Act (“CCPA”) statement applies solely to residents of California, United States, and is intended to inform you about your rights under the CCPA and how we collect, use, disclose, and protect your personal information.
Your CCPA Rights
Under the CCPA, California residents have the following rights regarding their personal information:
Right to Know:
You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for which it was collected, and the categories of third parties with whom we share your information.
Right to Delete:
You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
Right to Opt-Out:
You have the right to opt-out of the sale of your personal information to third parties.
Right to Non-Discrimination:
We will not discriminate against you for exercising your CCPA rights, such as denying you goods or services, charging different prices, or providing a different level of service.
Categories of Personal Information We Collect
We may collect the following categories of personal information as defined by the CCPA:
- Identifiers (e.g., name, email address, postal address)
- Commercial information (e.g., products or services purchased)
- Internet or other electronic network activity information (e.g., browsing history)
- Geolocation data
- Professional or employment-related information
- Inferences drawn from any of the above information
Sources of Personal Information
We collect personal information directly from you when you use our website or interact with our services. We may also collect information from third-party sources and service providers.
Purposes of Collecting Personal Information
We collect and use your personal information for the following purposes:
- To provide and personalize our services
- To process and fulfill your requests
- To improve our website and services
- To communicate with you
- To detect and prevent fraud and unauthorized access
Disclosure of Personal Information
We may disclose your personal information to the following categories of third parties:
- Service providers
- Business partners
- Legal authorities
Contact Us
If you have any questions or requests regarding your CCPA rights or our privacy practices, please contact us at privacy@d3clarity.com
General Data Protection Regulation (GDPR) Statement
This General Data Protection Regulation (GDPR) statement outlines how we collect, use, process, and protect personal data in compliance with the European Union’s General Data Protection Regulation (GDPR). This statement applies solely to residents of the European Union.
Data Controller
D3Clarity, Inc. is the data controller responsible for the processing of personal data collected on our website and through our services.
Personal Data We Collect
- We may collect various types of personal data, including but not limited to:
- Name
- Contact Information (e.g., email address, phone number)
- Demographic Information (e.g., age, gender)
- Location Data
- Usage Data (e.g., website analytics, cookies)
- Payment Information (if applicable)
Purposes of Processing
We process personal data for the following purposes:
- To provide and maintain our products and services.
- To communicate with you regarding our products, services, and updates.
- To improve and personalize your experience on our website and services.
- To fulfill legal obligations and comply with regulatory requirements.
Lawful Basis for Processing
We rely on the following lawful bases for processing personal data:
- Consent: We may process personal data based on your consent.
- Contractual Necessity: We process data necessary to fulfill contractual obligations.
- Legal Obligations: We process data to comply with legal requirements.
- Legitimate Interests: We may process data based on our legitimate interests, such as improving our services.
Data Subject Rights
Under the GDPR, you have the following rights:
Right to Access:
You can request access to your personal data we hold.
Right to Rectification:
You can request corrections to inaccurate data.
Right to Erasure:
You can request the deletion of your data under certain conditions.
Right to Data Portability:
You can request your data in a structured format.
Right to Object:
You can object to the processing of your data under certain circumstances.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We will retain your personal data for as long as necessary for the purposes outlined in this statement or as required by applicable laws and regulations.
Contact Information
If you have any questions or concerns about our GDPR compliance or wish to exercise your rights, please contact us at privacy@d3clarity.com.
How do we use cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org. D3Clarity automatically collects information about your use of our platforms and device information using cookies or similar technology. “Information about your use of our platforms” includes when and how many times you access our platforms, pages viewed, and the page you visited before navigating to our platforms. “Device information” includes the hardware model, operating system and version of the device that you use to access our platforms, unique device identifiers and IP address.
Below are the types of cookies we use:
- Functional – We uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and where you are located. A mix of first-party and third-party cookies are used.
- Strictly necessary – These cookies allow core website functionality such as user login and account management. Our relevant Services cannot function properly without these cookies.
- Analytics- We use these cookies to track how visitors interact with our Services and allow us to improve our Services. We may use our own analytics cookies or use cookies offered by our third-party service providers, such as Google Analytics, that collect and process Personal Information on our behalf. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/.
- Targeting- We and certain third parties, such as content providers and banner networks, use these cookies to track activity of users of our Services over time and across the web. The cookies allow companies to engage in interest-based advertising, as described above.
For the most current and complete list of all cookies on our website, please visit the cookie preferences section of our cookie banner, where you can manage your cookie preferences in accordance with the categories listed above. Further, many web browsers allow you to manage your preferences relating to cookies. You can set your browser to refuse cookies or delete certain cookies.
What about other websites?
D3Clarity’s website may contain links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, be sure to review the new privacy policy.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Changes to our privacy policy
We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on October 5, 2023.
If you have any questions about D3Clarity’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
- Email us: privacy@d3clarity.com
- Call us: +1 (512) 790-DATA (3282)
- Write us: 10900 Research Boulevard Ste 160C PMB 3182, Austin, TX 78759, United States.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the US. Federal Trade Commission at reportfraud.ftc.gov.
