D3Clarity Privacy Policy

Who we are

This Privacy Policy (“Policy”) describes how D3Clarity and its affiliates (“D3C”, “we”, “us” or “our”) collect, use, protect and share your Personal Information on our website and online platforms (the “Platforms”) or when you otherwise interact with us (collectively, the “Services”).

Our Services are traditionally designed for businesses and are not intended for personal or household use. Accordingly, we treat all personal information covered by this Policy, including information about any visitors to our website, as pertaining to individuals acting as business representatives, rather than in their personal capacity.

This Policy does not apply to the Personal Information processed, maintained or otherwise managed by D3Clarity solely for the benefit of, on the behalf of or under the exclusive direction or control of its customers in D3Clarity’s capacity as a service provider.

If you are a California resident, please also review our California Resident Privacy Notice.

Our website is: https://prodd3.wpengine.com  

What data do we collect?

D3Clarity collects the following data when you browse our website. This information is used to improve our website and monitor website statistics.

  • Personal identification information (Name, email address, phone number, etc.)
  • IP address and location data
  • Information about your activities on our website
  • Internet browser and device type
  • Other personal data that you actively provide in correspondence and by telephone or for example by filling in a form on this website in connection with, for example, an application or participation in an event.

Our website and / or service does not intend to collect special categories of personal data. This being personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. Therefore, we advise you NOT to share these types of data with us.

Furthermore, we do not intend to collect data about website visitors who are younger than 18 years unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 18. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via privacy@d3clarity.com and we will delete this information.

How do we collect your data?

Business contact information

We may receive professional contact details of employees and other individuals associated with our customers, partners and vendors, such as first and last name, email address, phone number, title and department, and other personal data relevant to the business relationship.

Account information

When you register for our Services, we collect your first and last name, username, password and email address.

Communication with D3Clarity

When you contact us via a contact form, via email, via chat or by any other means, you may provide us with your name, email address, phone number, mailing address, company, title or role and the contents and nature of your correspondence with us.

In-Platform communication

If you have a registered account, you can also send messages through, and post comments on, our Platforms. When you do so, we collect the Personal Information you choose to provide us, such as your contact details, any images you choose to upload and the contents and nature of your message.

Notifications and marketing messages

When you sign up to receive notifications or marketing from us, you may provide us with your name, email address, company and title/role, depending on the sign-up form that you use (e.g., for product updates, community announcements, newsletters, etc).

Personal Information we collect from other sources

We may also receive Information about you from other third parties whom you have authorized to share your Information or who collect your Information in connection with co-branded offerings.

How will we use your data?

D3Clarity processes your personal data mainly to provide you with our services and to improve your experience as a client. In general, we use your person data for the following purposes.

Services

We use personal data to provide, maintain and improve our Services and to provide and deliver our services to you, including processing transactions.

Communicating with you

We use your contact details to contact you for administrative purposes (e.g., to send you confirmations, invoices, technical notices, updates and security alerts, to provide customer services and information that you request or to respond to comments and questions) or to follow up with you if you have indicated an interest in our Services or business.

Marketing and interest-based advertising

We will send you updates about our Services, offers, promotions and events offered by D3Clarity, and provide you information about topics or content that we think will be of interest to you with your prior consent. Additionally, we may use cookies and similar technologies to serve interest-based online ads. Please view “How do we use cookies?” below for more information.

Analytics, benchmarking and product development

We use personal data, such as your interactions with our Services (including personal data collected via automated means), to perform benchmarking, to monitor and analyze usage of our Services, and to improve and enhance them.

Legal

We may use your personal data to enforce this Policy and our Terms of Service, to defend our legal rights and to comply with our legal obligations and internal policies.

Data sharing

D3Clarity does not sell, license or share data that individually identifies our customers with others outside of D3Clarity without your consent.

We may share information with our vendors and partners for business purposes and when necessary for them to perform work on our behalf.

Data will only be provided to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Upon request we shall cooperate with the supervisory authority in the performance of its tasks.

Data processing

D3Clarity does not make decisions based on automated processing on matters that can have legal consequences for people. Decisions based on automated processes are decisions that are taken by computer programs or systems, without involving a person (for example, an employee).

These decisions might influence what is shown on the website and is based on your internet behavior.

What are your data protection rights?

Rights to your information

As per the GDPR you have multiple rights, these rights include access, correction, erasure, restriction of use, objection and data portability. Please note that for each of the rights we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case. Please note the rights underneath and how we handle them.

Right to access

You have the right to know if we have any data regarding you, and if we do, to access it and know how we process your data.

Right to correction

In addition to the access to your data, you have the right to the data being corrected if it may be inaccurate or incomplete.

Right to erasure

You have the right to request your data being erased when you think one of the following is true:

  • Where you believe your data is no longer necessary for our purposes
  • When we are processing your data based on our legitimate interest and you object to such processing
  • When you no longer wish us to use your data to send you marketing
  • Where you believe your personal data is unlawfully being processed

Right to restriction of processing to storage only

You have the right to request restriction of processing when one of the following is applicable:

  • You think your data is not correct. Processing will be restricted until we have been able to verify the accuracy of the data.
  • We wish to erase the personal data as the processing we are doing is unlawful, but you want us to simply restrict the use of that data.
  • You think we no longer need your personal data for processing, but it is required for the exercise or defense of legal claims.
  • If you have objected to our processing and the legitimate ground is being assessed for us to retain your personal data.
  • If the processing of your data is indeed being restricted your data will only be processed when it is needed for the exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.

Right to objection

You have the right to object to our processing of your data, and we will take it into consideration. Please provide us with your reasons so we can assess if we have overriding interest or need it to process it in relation to legal claims.

Right to data portability

You have the right to request your data be transferred to another party in a structured, commonly used and machine-readable format. This is applicable to any data which we process data based on a contract, where you provided consent or where processing is being automated.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Right to opt-out

You have the right to opt-out of  receiving marketing communications at any time by selecting the “unsubscribe” link at the end of all our marketing and promotional update communications to you.

How do we use cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

D3Clarity automatically collects information about your use of our platforms and device information using cookies or similar technology. “Information about your use of our platforms” includes when and how many times you access our platforms, pages viewed, and the page you visited before navigating to our platforms. “Device information” includes the hardware model, operating system and version of the device that you use to access our platforms, unique device identifiers and IP address.

Below are the types of cookies we use:

  • Functional – We uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and where you are located. A mix of first-party and third-party cookies are used.
  • Strictly necessary – These cookies allow core website functionality such as user login and account management. Our relevant Services cannot function properly without these cookies.
  • Analytics- We use these cookies to track how visitors interact with our Services and allow us to improve our Services. We may use our own analytics cookies or use cookies offered by our third-party service providers, such as Google Analytics, that collect and process Personal Information on our behalf. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/.
  • Targeting- We and certain third parties, such as content providers and banner networks, use these cookies to track activity of users of our Services over time and across the web. The cookies allow companies to engage in interest-based advertising, as described above.

For the most current and complete list of all cookies on our website, please visit the cookie preferences section of our cookie banner, where you can manage your cookie preferences in accordance with the categories listed above. Further, many web browsers allow you to manage your preferences relating to cookies. You can set your browser to refuse cookies or delete certain cookies.

What about other websites?

D3Clarity’s website may contain links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, be sure to review the new privacy policy.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on July 16, 2021.

If you have any questions about D3Clarity’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: privacy@d3clarity.com

Call us: +1 (512) 790-DATA (3282)

Write us: 701 Brazos Street Austin, TX 78701

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the US. Federal Trade Commission at reportfraud.ftc.gov.